Position Overview

Ultimate Staffing is actively seeking a dedicated Medical Secretary to join a reputable healthcare facility in Connecticut. This role is pivotal in ensuring smooth office operations and providing exceptional support to both patients and healthcare professionals. The Medical Secretary will handle a variety of responsibilities, all aimed at delivering efficient and effective administrative support.

Responsibilities

Essential Duties

• Answers telephone calls and assesses urgency.
• Schedules patient appointments and resolves scheduling conflicts. Notifies patients of changes/cancellations and prioritizes urgency of appointments for rescheduling.
• Receives patients and visitors. Secures names and needs and directs accordingly. Updates patient information and verifies insurance information, level of services, and tracks referrals when necessary. Initiates billing process by completing patient encounter forms and accepts and processes fee-for-service payments.
• Books diagnostic tests and specialized appointments for patients at hospitals and other medical facilities and ensures patients are provided with necessary paperwork and specialized instructions for procedures.
• Schedules surgical procedures for patients. Coordinates available dates for surgery and scheduling of pre and post-operative exams and lab work. Obtains and distributes necessary paperwork and maintains system to track completion. Coordinates surgery schedule changes as necessary.
• Obtains patient charts, medical records, and lab reports and verifies for completeness.
• Sorts, screens, and distributes incoming mail. Prioritizes and ensures completion of medical forms by clinical staff. Coordinates interdepartmental communication including distribution of medical records and reports.

Requirements

Qualified candidates must be available for 37.5 hours a week- standard work hours.

Previous experience with prior authorizations, referrals, surgical scheduling.

Benefits

Competitive compensation at a fixed rate of $27.74 per hour.

Additional Details

This role offers a unique opportunity to work closely with healthcare professionals and make a meaningful impact on patient care. Candidates with strong organizational skills and a commitment to excellence in patient service are encouraged to apply.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.